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Service Advisor/Warranty Clerk - Myers Barrhaven Hyundai

Service Advisor/Warranty Clerk

 

Myers Barrhaven Hyundai – located at 4115 Strandherd Dr - is looking for a qualified, highly motivated individual to join our fast-paced service department as a Service Advisor/Warranty Clerk.

Tasks include, but are not limited to:

  • Advising customers on the care of their vehicles and the value of maintaining their vehicles
  • Processing all warranty claims to Hyundai Canada
  • Scheduling service appointments
  • Dealing with customer’s inquiries and complaints
  • Following up on the progress of each repair order during the day, ensuring to contact the customer by telephone regarding changes in the estimate or time promised
  • Handling telephone inquiries regarding work in progress and appointments and returning phone messages promptly
  • Additional duties as assigned

Qualifications:

  • Must have customer service experience
  • Must have sales experience – retail sales experience is acceptable – as you will be responsible for upselling products when necessary
  • Knowledge of Hyundai service and Reynolds & Reynolds are considered strong assets
  • Bilingualism is an asset but not required

 

This position offers a comprehensive benefits package including a base salary and industry-leading performance bonuses.

Interested and qualified individuals are encouraged to submit their résumé in confidence to:

Nicola Braithwaite – Service Manager – at nbraithwaite@myers.ca

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